The public, apparently, agrees wholeheartedly. Cash Converters USA expects to have 50 stores openby the end of 1998, up from the current 20. Many stores post sales in excess of $1 million a year, Mr.Ludwig says, and sales are growing about 10% annually.We have one of the highest rates of returncust0iners .in retail. Some customers come in five times a week, for instance, every weekday on theirlunch hour.
Even items like computers are hot secondhand sellers. People are comfortable with computers and,.therefore, used machines and the warranty takes away the edge, says Lonnie Helgerson, founder and CEO of Aberdeen, South Dakota-based Computer Doctor Franchise Systems Inc. , which was founded in1992 and began franchising in 1996.